Support
Frequently asked questions
Answers to the questions we hear most often about connecting exchanges, how analysis works, and keeping your account secure.
Getting started
Account & setup
What is Zestgainory and who is it for?
Zestgainory is a unified dashboard for investors who hold positions across multiple exchanges. Instead of logging into several platforms to check balances and performance, you connect your accounts once and view everything from a single screen, alongside predictive analysis tools built to support your decision-making.
How do I connect my exchange accounts?
After creating an account, you'll be guided through connecting each exchange individually, typically using read-only API keys provided by the exchange itself. You control exactly what permissions are granted, and you can add or remove connections at any time from your dashboard settings.
Which exchanges does Zestgainory support?
We support a growing list of major exchanges. The exact list is maintained on our platform and updated as new integrations are added, so we recommend checking the connection screen in your dashboard for the most current options available to you.
Do I need to give Zestgainory withdrawal access to my funds?
No. Zestgainory is designed to work with read-only API permissions wherever an exchange supports them. This means we can pull balance and transaction data to build your dashboard without the ability to move or withdraw your assets.
Using the platform
Dashboard & analysis
How often does my dashboard data update?
Balances and positions refresh automatically on a regular schedule, with the exact frequency depending on each exchange's API limits. You can also trigger a manual refresh from the dashboard if you want the latest snapshot immediately.
What does the predictive analysis feature actually do?
The predictive analysis tools review historical patterns across your connected accounts to surface trends and potential signals. They are intended as a supporting reference for your own research and judgement, not as financial advice or a guarantee of future performance.
Can I customize what I see on my dashboard?
Yes. You can arrange which accounts, assets, and metrics are most visible, and adjust the views that matter most to your workflow. Our features page has more detail on the specific customization options available.
Is Zestgainory available on mobile devices?
Zestgainory is built as a responsive web platform, so you can access your dashboard from a phone or tablet browser as well as desktop. There is no separate native app at this time.
Security & billing
Trust & account management
How is my data kept secure?
We apply industry-standard practices to protect account credentials and connection data, including encrypted storage and restricted internal access. We encourage all users to also follow strong security practices on their exchange accounts, such as enabling two-factor authentication.
Can I disconnect an exchange or delete my account?
Yes. You can disconnect any exchange individually at any time from your dashboard settings, and you can request full account deletion. Removing a connection stops Zestgainory from retrieving any further data from that exchange.
Who can I contact if I have a question that isn't answered here?
Reach out through our contact page and our team will get back to you. We're happy to help with questions about connections, your dashboard, or general account support.
Still have questions?
If you couldn't find what you were looking for, our team is ready to help you get set up.